Information We Collect

When you place an order on Piviani, we collect the information needed to fulfil it:

• Your name, phone number, email address and delivery address.
• Order details and payment screenshots you share with us on WhatsApp.
• Messages you send us via WhatsApp, email or our contact channels.

How We Use Your Information

• To process, confirm and deliver your orders.
• To communicate with you about your order, delivery and support.
• To share new launches and offers, only if you have asked to join our list.

Sharing Your Information

We share your name, phone number and address with our courier partners so your parcel can be delivered. We do not sell your personal information to anyone.

Cookies

Our website uses basic cookies to keep your cart working and to remember your preferences. You can disable cookies in your browser settings, though some parts of the site may not work properly without them.

Data Security

We take reasonable steps to keep your information safe. Payment screenshots and order details shared on WhatsApp are used only for order verification.

Your Rights

You can ask us at any time what information we hold about you, ask us to correct it, or ask us to delete it by emailing piviani512@gmail.com or messaging us on WhatsApp at 0326 5512000.

Contact

If you have any questions about this policy, contact us at piviani512@gmail.com or 7007, Street 5, Near D-12/2, Islamabad, Pakistan.